How do I place an Order ?
You can create an invoice by filling the cart on our website. Once you validate it, we will contact you to confirm every details of your order and organize down payment.
What are the finishing options available ?
We have many options of color that you can choose. On each product page you can choose available options depending on wood and model.
Visit our Material and Design page to know more about it.
What Payment Methods Are Accepted ?
A down payment of 50% is required. The balance when the order is finished.
We will contact you to arrange payment wich could be done by bank transfer, credit card (Visa or MasterCard) or Paypal.
Shipping
What Shipping Methods Are Available ?
Due to the size of our products, we use cargo companies based in Bali. We have long time partners for shipping but we can also help you manage the packing and shipping details of your order with the company of your choice.
Do You Ship Internationally ?
We export our furniture to many countries around the world. To the USA, Europe, Japan, Australia, Singapore, Malaysia and many other countries. But due to significant import taxes, international shipping have to be carefully considered before being requested.
How Long Will It Take To Get My Package ?
Within Indonesia, average delivery time would be 6 weeks after the order is confirmed. Please note that we can reduce the delay to one month for a small order.For International shipping, it would take 2 to 3 months.
Wholesale & Custom
Do you sell furniture wholesale ?
Yes, we do accept wholesale orders on many of our products.
Please Contact-us to speak about it.
What is the minimum order ?
There is no minimum order quantity. Please note that the larger your order quantity the more discount we can give.
How can I order custom furniture ?
We need a sketch or drawing of the furniture and the dimensions. Or the code of the existing product that you want to customize and the new dimensions.